Terms of Service

Last updated: September 2026 · NewcastleTek (Jose Nogueira) · 150 Overlook Ave, Apt 3R, Peekskill, NY 10566, United States · support@newcastletek.com

These terms govern your use of newcastletek.com and any product you purchase from us. By placing an order you agree to them.

Who we are

NewcastleTek sells digital tools and templates. Operated by NewcastleTek (Jose Nogueira), 150 Overlook Ave, Apt 3R, Peekskill, NY 10566, United States. Contact: support@newcastletek.com.

Payments & checkout

All purchases are processed by Stripe, our payment processor. Stripe provides your receipt and handles your payment details; card numbers never touch our systems. Prices are listed in USD on each product page.

Delivery

Free web tools like Monte Carlo Pro are available immediately — no purchase required. Digital products are delivered within 1 business day — download links and license keys are emailed to the address you give at checkout. No physical goods are shipped. If technical problems prevent or delay delivery, contact us and we will deliver the product or refund you in full.

Licenses

Refunds

We offer a 14-day refund window on all digital products, and refunds are processed within 1 business day. See our Refund Policy for how to request one.

Acceptable use

Disclaimer

Our products are provided "as is" without warranties of any kind, to the maximum extent permitted by law. Nothing in our products, templates, or website constitutes financial, investment, trading, or legal advice. Simulation results are estimates based on the parameters you enter; past or simulated performance does not guarantee future results. You are solely responsible for your decisions.

Limitation of liability

To the maximum extent permitted by law, NewcastleTek's total liability for any claim arising from a purchase or use of the site is limited to the amount you paid for the product giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

Changes

We may update these terms; the "Last updated" date shows the current version. Material changes apply to orders placed after publication.

Contact

Questions: support@newcastletek.com